Customer Support
Register Your EGG
Register your new Big Green Egg and open the door to becoming an EGGhead: activate your Lifetime Warranty, make claims, and learn about new products and events.
Product Warranty
For over 40 years, we have stood behind our products with a best-in-class Lifetime Warranty. Learn what’s covered and how to make a claim.
Getting Started
Everything you need to know to get cooking tonight: loading charcoal, lighting your EGG, temperature control, tools, and pro tips.
Assembly Manuals and Videos
We have made setting up your Big Green Egg and EGGsessories simple. Our easy-to-follow illustrations and videos make it even easier.
Built-in Specs
Special instructions and specifications for when you are building your EGG into an outdoor kitchen or stone/brickwork housing.
EGG Maintenance
Big Green Eggs are easy to maintain. Routine maintenance can extend the life of your BGE cooker, and give you optimal performance for years to come.
EGG Replacement Parts
Need a basic replacement part? Order it online or locate it at a local, authorized dealer near you today.
Frequently Asked Questions
You have questions, we have answers: about the EGG, how to use your Big Green Egg, service and care, and warranty information.
Safety Tips
Your safety is our number one priority. Discover best practices for cooking with charcoal, moving your EGG, managing cooking surfaces and more.
Warranty Claim Procedure
We walk you step-by-step through filing a product warranty claim, and connect you with a local dealer for the fastest possible replacement of parts or accessories.
Product Warranty
For over 40 years, we have stood behind our products with a best-in-class Lifetime Warranty. Learn what’s covered and how to make a claim.
