Contact Us

Corporate Headquarters, Culinary Academy and Special Events Center:
3786 DeKalb Technology Parkway Atlanta, GA 30340

Retail Sales Center:
3786 DeKalb Technology Parkway Atlanta, GA 30340 
Hours: Monday through Saturday, 9:30am to 5:30pm
Closed on Holidays


  • Customer Service: Save time – the answers to many common questions can be found by first visiting our FAQs section click here
  • If you have a question that our FAQ’s or your Authorized Dealer can’t answer … contact one of our EGGsperts at:
  • For warranty assistance, please click here and review our Warranty Claim Procedure.
  • Retail Inquiries: To find a Big Green Egg dealer close to you, please use the Dealer Locator on our website.
  • Becoming a Dealer: To accommodate our continued growth, The Big Green Egg Company is seeking qualified dealers in many market areas. Find out how you can join the winning Big Green Egg team by filling out an application HERE or emailing your contact information to
  • Charitable Contributions: The Big Green Egg is proud to support numerous charitable foundations, non-profit organizations and cause related marketing efforts with product donations for fund-raising. Big Green Egg receives numerous requests of this kind; unfortunately, we are not able to honor all of them through the corporate office. You are welcome to contact a local Big Green Egg dealer near the location of your event and discuss the possibility of their participation. To find the nearest Big Green Egg dealer, please use the Dealer Locator on our website. For 501(c)(3) nonprofits seeking BGE products for fund-raising, please contact
  • Photography, video or ad material requests, contact
  • Advertising and Sponsorships: Big Green Egg receives many requests from individuals and organizations in the many countries where EGGs are sold. We review each of these requests and select those culinary-related opportunities with the best fit into our overall marketing strategies and plans. If you would like to have your proposal considered, please submit detailed information to:
  • Media Inquiries: For media inquiries, contact

All other inquiries please submit the form below:

  • This field is for validation purposes and should be left unchanged.