Location: Atlanta, GA
As the point person on our Loyalty/CRM efforts, you will have the responsibility of managing our core consumer base of Eggheads and helping them share their love of Big Green Egg with their friends, family and neighbors. You will use your exceptional leadership and communication skills to inspire and motivate, while utilizing CRM and social media platforms to maintain and grow our community.
Cultivate and nurture our community of “Eggheads” through consistent engagement and communication.
Use CRM tools to track, analyze, and report on community metrics.
Organize and host community events, both online and offline.
Collaborate with other departments to share community feedback and insights.
Resolve any community-related issues in a timely and respectful manner.
Bachelor’s Degree in Marketing or related field or equivalent experience
3-5 years CRM, Loyalty/rewards programs, data driven marketing, and/or email marketing experience
Proven experience in community management or similar roles.
Strong leadership and team management abilities.
Excellent communication and interpersonal skills.
Proficiency in using CRM tools and social media platforms.
Passionate about outdoor cooking culture and Big Green Egg products.
Must be a Foodie.
Ability to work flexibly and handle multiple tasks simultaneously.
Ability to travel for events and meetups.
Physical Work Requirements: Sedentary Work
Sedentary Work involves exerting up to 10 pounds of force occasionally or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.
Our Pledge to Fostering an Inclusive and Safe Workplace:
Big Green Egg: pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.
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